THE INFLUENCE OF INTEGRATED MARKETING COMMUNICATION, ISLAMIC SERVICE QUALITY AND HANDLING COMPLAIN ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE

THE INFLUENCE OF INTEGRATED MARKETING COMMUNICATION, ISLAMIC SERVICE QUALITY AND HANDLING COMPLAIN ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE

This research adopts a quantitative research type in analyzing the influence of integrated marketing communication, Islamic service quality and complaint handling on customer loyalty with customer satisfaction as an intervening variable.The population in this study were all customers of the State Savings Bank (BTN) Syariah KCP Ungaran.In determinin

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Flight Mechanics Modeling of the New Configuration Tilt-rotor

The flight mechanical model of tilt-rotor UAV is the basis of designing flight control rate and analyzing flight characteristics.Based on the engineering reality, the nonlinear flight mechanics model blueberry bubblicious of a new configuration tilt-rotor UAV is set up.Features and advantages of the new type rotor-craft are analyzed compared with t

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